Frequently Asked Questions
Every Dine set is custom made for your table or kitchen. To give an idea: for a 2.5m table the rail is 190cm long and the pendants hang 42cm apart. Use the configurator to see it for your exact table.
Yes — the Archy's have a shining radius of around 60cm and we calculate the distance between them so the entire table or kitchen is well lit.
No — the set connects directly to 220V mains.
We aim to deliver your set within 4 weeks. Because every order is custom-made, the exact timing depends on how many orders are ahead of yours — sometimes we ship in 3 weeks, occasionally it runs to 6. If you need your set by a specific date, get in touch before ordering.
Your set arrives fully assembled, with a step-by-step guide and templates to easily mark the bracket positions on the ceiling. Most customers install it themselves in under a few hours. Sloped ceilings are no problem — we adjust the cord lengths, just mention your ceiling angle when ordering. In Belgium we also offer an installation service through our partner D-lighted.
See our full FAQ page — colours and materials, smart bulbs, payment, shipping, returns and more.












